Business and Industrial Statistics Workshop
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Design for Six Sigma
Liem Ferryanto, Research in Motion Ltd., Waterloo, Ontario, Canada
Sunday, May 28, 2006, 1PM - 5PM
Somerville House room 3317
The goal in product design or business process engineering is to create systems (products, services or processes) that are robust to the sources of variation that inhibit their intended functionalities. An economically robust system is generally achieved through nonlinearity relationship between its responses and variables and/or the interactions between its variables and the source of variation. Achieving both robust and optimal functionalities of a system is the heart of DFSS and, in most cases, a trade off issue and, thus, a complex phenomenon. This kind of complexity and the fast-paced schedule to bring the product to market demands us to work in a virtual world based on Monte Carlo simulation and computer experiment. The advantage to work in the virtual world is to enable us to understand the complexity structure of the robust and optimal functionalities of a system and then to control the experimentation. This eventually provides a scientific basis to engineers and managers to make accountable decisions. Here, we will learn step by step executing a DFSS project to show how to deal with the complexity structure of the optimal and robust designs. This includes identifying voice of the customer (VOC), translating VOC to critical-to-quality characteristics (CTQs) using Quality Function Development (QFD), modeling system transfer function (TF), finding optimal and robust solutions and finally designing optimal tolerance. The study was executed using available in market Statistical Package, Monte Carlo simulation or DOE software. The case study can be easily adapted to different product design and business process engineering, including transactional business.
Registration Fees
| By 15 April 2006 | After 15 April 2006 | ||
|---|---|---|---|
| SSC Members | regular | 90 | 105 |
| retired | 45 | 60 | |
| student | 30 | 30 | |
| Non-members | regular | 105 | 120 |
| retired | 55 | 70 | |
| student | 30 | 30 | |
Fees include workshop materials and coffee breaks.
Non-member fees apply only to those registering for the workshop only. Non-members who register for the conference at non-member rates may add the workshop at member rates.
You may register for the workshop on the registration page.
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